Privacy Policy

This Privacy Policy explains how Universal Jewels ("we", "us", "our") collects, uses, and protects information from visitors and customers of www.universaljewelsinc.com (the "Site"). By using the Site you agree to this policy. If you have questions, email info@universaljewelsinc.com.

What we collect

When you place an order or sign up for our email list, we collect:

  • Name, shipping address, billing address, email, and phone number (if provided)
  • Payment information (processed securely through Shopify Payments and PayPal — we never see or store your full card number)
  • Order history and customer service correspondence

When you browse the Site, we automatically collect:

  • Device and browser type, IP address, and referring URL
  • Pages viewed, time on page, and clickstream data
  • Cookies and similar tracking technologies (see below)

How we use information

We use your information to:

  • Process and ship your orders, and communicate about them
  • Send you transactional emails (order confirmation, shipping notification, return updates)
  • If you opt in: send marketing emails about new collections, sales, and gift guides
  • Detect and prevent fraud, secure the Site, and improve user experience
  • Comply with legal obligations (tax reporting, customs documentation, etc.)

Cookies

The Site uses cookies to remember your shopping cart, save your preferences, and measure how visitors use the Site. Most browsers let you control cookies through settings. Disabling cookies may affect Site functionality.

Sharing information

We share your information only with:

  • Shipping carriers (USPS, UPS, FedEx) to deliver your order
  • Payment processors (Shopify Payments, PayPal) to complete checkout
  • Email and SMS platforms (Klaviyo, Shopify Email) to send the communications you opted into
  • Analytics providers (Google Analytics, Meta) to understand site usage
  • Government authorities when required by law

We never sell your personal information to third parties.

Your rights

You can request a copy of your personal information, ask us to correct or delete it, or opt out of marketing communications at any time by emailing info@universaljewelsinc.com. California, EU, and UK residents have additional rights under CCPA and GDPR — contact us to exercise them.

Data security

All transactions are encrypted with industry-standard SSL/TLS. Payment data is handled bhave additional rights under CCPA and GDPR — contact us to exercise them.

Data security

All transactions are encrypted with industry-standard SSL/TLS. Payment data is handled by PCI-DSS-compliant processors.

Children

The Site is not directed to children under 13.

Changes to this policy

We may update this Privacy Policy occasionally. Material changes will be communicated via email or a Site notice.

Last updated: May 2026. Questions: info@universaljewelsinc.com